RaceTeams
Other Racing

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Frequently Asked Questions

Memberships

General

Is it free to join? Yes! However, if you decide to post a listing on the marketplace. A subscription is required. If an item is sold, service fees and/or commissions may also be applied. To maintain security and protect all members on RaceTeams.com, we do require a credit card to be on file and verification to be a member of this marketplace.

How do I reset my password? In the upper right corner, click your profile icon. Select account settings. Go to password and insert a new password. Hit submit.

Can I delete my account? Yes. Go to Account Settings, scroll down, and select "Delete My Account". Note: This action is permanent and cannot be undone.

How do I upgrade and downgrade my Subscription? Please scroll down this F.A.Q. page and review the Billing section and look for Subscriptions.

Profile Setup

How do I create a profile on RaceTeams.com? Creating a profile on RaceTeams.com is quick and easy—and it's the first step to joining the growing motorsports community! Whether you're a racer, team owner, vendor, or fan, your profile helps you connect, sell, promote, and explore the racing world.

Follow these steps to get started:

  1. Go to RaceTeams.com
  2. Click on “Sign Up” in the top-right corner of the homepage and fill in your basic details like; Name, Display Name, Email Address, Password.
  3. Agree to the terms of Service and Privacy Policy
  4. Hit Submit.
  5. Verify your account via email. Once verified you can explore the RaceTeams.com marketplace.

What is the difference between a free and paid subscription? The key difference comes down to selling access:

  • Free Subscription: Members with a free account can browse and buy from the RaceTeams.com marketplace but cannot list items for sale.

  • Paid Subscription: Members with a paid plan can buy and sell, giving them full access to list race cars, parts, gears, services, and sponsorship opportunities.

Visit our Pricing page to see what’s included with each membership.

Listings

General

How do I purchase an item or service? After you sign on to RaceTeams.com and verify your email. Simply browse the marketplace, click on the listing you're interested in, and follow the checkout process to complete your purchase securely.

What payment methods are accepted? Payments are processed securely through Stripe, allowing you to pay with credit/debit cards and other available payment options.

Can I contact the seller before purchasing? Yes. Click the "Message Seller" button on the listing page to ask any questions before making a purchase.

Can I change, edit, or delete my listing? Yes. Go to your profile, find your listing under “Your Listings," and select the listing you wish to Edit or Delete. Select "Edit" or "Delete" as needed.

How do I offer a Service on RaceTeams.com? To offer a service (like driver coaching, engine tuning, setup, graphic design, etc.), you’ll need a paid seller subscription. Once subscribed:

  • Go to your dashboard
  • Click “Create New Listing”
  • Select “Service” as your listing type
  • Add your details, pricing, and availability

Your service will appear in the Services section of the marketplace where buyers can inquire and book.

How do bookings work for services listed on RaceTeams.com? When a buyer is interested in your offering, they can either book directly or message you through your listing. Payments are handled through Stripe Connect for secure processing.

Can I rent my race car on RaceTeams.com? Yes! If you have a race-ready car for track days, endurance events, or seat rentals, you can list them as a booking by day or hour. Be sure to include:

  • Full car specs and setup

  • Available dates

  • Track/race series compatibility

  • Rental requirements (license, waiver, insurance, etc.)

  • Crash Clauses

How do I book a race car rental? Search Bookings under the racing family of choice, choose to book the car and/or message the seller for more info.

How do I list a sponsorship opportunity on RaceTeams.com? If you’re seeking sponsors for a team, driver, event, or racing service. Create a Sponsorship Opportunity listing.

  • Include details like audience reach, race schedule, activation ideas, and funding tiers.
  • Interested sponsors can message or purchase directly through our marketplace.
  • This helps brands discover and partner with racing entities that align with their goals.

I’m a potential sponsor. How do I find sponsorship opportunities on the marketplace? Go to the Sponsorships category to view open listings from race teams, drivers, tracks, and series looking for partners. You can:

  • Filter by racing series, location, or team type

  • Message the lister to ask about custom packages

  • Use your RaceTeams.com account to track all inquiries and partnerships

  • If you need help, contact support@racteams.com

How can suppliers or vendors list their products/services? If you’re a manufacturer, dealer, or service provider (like wrap shops, parts suppliers, tuners, etc.), you can create a Supplier listing. Include:

  • Product categories or services offered

  • Shipping Capabilities

  • Discounts for RaceTeams.com users

  • Contact or ordering info

Can I message suppliers directly through the platform? Yes! Every supplier listing includes a messaging feature so teams and racers can connect with vendors, ask questions, request quotes, or place orders.

What can I sell through a classified listing? Classifieds are for buying and selling:

  • Race cars & chassis
  • Engines & parts
  • Safety gear & equipment
  • Tools, trailers, electronics, and more

These listings help you reach verified motorsports buyers and sellers.

Are transactions protected on RaceTeams.com? Yes. All transactions are processed securely using Stripe Connect, with built-in protections for both buyers and sellers. RaceTeams.com also offers support and dispute resolution in case anything goes wrong.

Listing Setup

How do I list an item or service? Once you validate you paid subscription. Click "Post a New Listing", fill in the required details (title, description, price, category, and shipping / pickup details), upload high-quality photos, and publish your listing. If shipping an item, please review our shipping section below in this F.A.Q. section.

Are there any fees for listing an item? Yes. The fee is based on your Subscription Level (example: Free, Rookie, Pro, or Enterprise Membership). Some listings may be free until you max out your number. Some listings will also incur a small commission or service fee. Check our Pricing Policy for details.

How do I receive payments? Payments are processed through Stripe. You’ll need to connect your bank account or Stripe account to receive payouts.

Can I edit or delete my listing? Yes. Go to your profile, find your listing under "My Listings", and select "Edit" or "Delete" as needed.

How do I purchase more listings? You can either purchase an additional listing for the price associated with your plan or upgrade your subscription to unlock a bank of free listings.

Listing Best Practices

The Top 12 Listing Best Practices

1. Optimize Your Listings

  • Use High-Quality Images
  • Upload clear, well-lit, and high-resolution photos from multiple angles.
  • Include close-up shots for details and lifestyle images if applicable.

2. Write Compelling Product Titles & Descriptions

  • Use clear, keyword-rich titles (e.g., "Brand New Sparco Racing Suit - FIA Approved, Size M").
  • Write a detailed description covering features, specifications, and benefits.
  • Highlight unique selling points (e.g., limited edition, high performance).

3. Use Keywords for Search Optimization

  • Identify industry-specific terms and include them naturally in your listing.
  • Example: “Race Car Wheels | 18” Forged Lightweight Rims | Track-Ready Performance.”

4. Price Competitively

  • Research Market Prices
  • Offer Promotions & Discounts
    • Use limited-time offers, bundle deals, and discounts for repeat customers.
    • Consider free shipping or a lower price with local pickup.
  • Be Transparent About Costs
    • Clearly list shipping fees, taxes, and potential add-ons to avoid surprises.

5. Provide Excellent Customer Service

  • Respond Quickly to Inquiries
  • Answer buyer questions within 24 hours to build trust and close sales.

6. Handle Returns & Refunds Professionally

  • Have a clear refund policy (e.g., "Returns accepted within 7 days if unused").
  • If an issue arises, resolve it quickly and professionally.

7. Build Trust & Credibility

  • Encourage Reviews & Ratings
    • Politely ask buyers to leave reviews after a successful transaction.
    • Respond professionally to negative feedback and work towards solutions.

8. Be Honest About Condition & Availability

  • Clearly state if an item is new, used, or refurbished.
  • Avoid overpromising features or availability.

9. Showcase Your Experience

  • If applicable, mention your experience in the industry (e.g., "10 years in racing parts sales").

  • If you’re a verified business, display certifications or partnerships.

10. Promote Your Listings for More Sales

  • Share your listings on Facebook, Instagram, TikTok, and LinkedIn.
  • Join racing forums, Facebook groups, and motorsports communities to share listings and build authority.

11. Ship Smart & Securely

  • Package Items Safely
    • Use bubble wrap, secure boxes, and protective materials to avoid damage.
    • Include a thank-you note or branded packaging for a better buyer experience.
  • Offer Local Pickup When Possible
    • If selling heavy/bulky items (e.g., engines, tires, chassis), allow local meetups.

    • Meet in public locations and accept secure payments only.

12. Stay Active & Keep Listings Fresh

  • Regularly Update Listings
    • Remove outdated or sold items to keep your shop relevant.
    • Adjust pricing & descriptions based on demand.
    • List New Items Frequently
  • Active sellers appear more in marketplace algorithms.
  • Consider seasonal sales trends (e.g., pre-race season demand).

Shipping

How do I handle shipping? As a seller, you are responsible for setting your shipping policies and communicating with buyers about delivery times and costs. Before you list an item that you plan to ship, package it, measure the package item Length x Width x Height (in inches), and weigh it. Enter those criteria into our shipping engine powered by Shippo.

Who pays for shipping? The buyer selects and pays for, their preferred shipping method within RaceTeams.com's shipping engine powered by Shippo. For those shipping inside the U.S., it is recommended that buyers choose between USPS, FedEx, or UPS.

What happens after the Buyer purchases an item that can be shipped? Once the Buyer places the order, the Seller receives the order via email with shipping instructions and the tracking numbers.

Sellers are to print the shipping label out and tape it to the parcel. If the Seller prints the label out on a piece of paper, we ask that you use clear packing tape to completely cover the label so that it doesn't get wet or torn.

We highly recommend that Sellers shipping clothing items consider purchasing poly mailers and using a clear shipping label sleeve. Both can be easily purchased online at Amazon and office supply services.

How do I print a shipping label for an item purchased?

Step 1: The seller goes to the transaction page, where they will see the tracking number, tracking status, and options to view and print the label.

Step 2: The seller clicks the "View and Print Label" button to receive the shipping label, which they can then attach to their package. Then the seller will either drop off the package at the post office or have it picked up, depending on the shipping carrier’s process. The specific method may vary based on the carrier's policies.

How are shipping rates calculated? Rates are based on:

  • Package weight and dimensions
  • Shipping destination
  • Chosen carrier and service speed

How can I setup my shipping and track my shipment?

Step 1: The buyer places an order → Selects a shipping service → Gets a shipping rate → The rate is included in the price breakdown.

Step 2: Once the buyer successfully places an order, the tracking number and tracking status will be displayed, along with a "View Tracking" button.

Step 3: When the buyer clicks the "View Tracking" button, they will be redirected to the tracking details page.

What if my shipment is delayed or lost? If your package is delayed, check the tracking status first. If it’s lost, contact the carrier directly.

What is Shippo? Shippo is a shipping platform that provides discounted rates from multiple carriers, shipping labels, tracking, and more. It helps you manage shipments efficiently within our marketplace. You do not need a Shippo account. You will use ours.

Why should I use the RaceTeams.com Shippo account for shipping? Shippo offers:

  • Discounted shipping rates from major carriers
  • Easy label creation
  • Order tracking and updates
  • Integration with multiple carriers for flexibility

Do I need a Shippo account to use it on the marketplace? No, our marketplace has an integrated Shippo solution. You can generate shipping labels directly from your seller dashboard.

Can I use my own carrier instead of Shippo? Yes, but we recommend using Shippo for discounted rates and easy tracking. If you choose another carrier, you’ll need to build the shipping price into your listing price. List the item as pickup and notify prospects and buyers that you will ship the item to them.

Can I generate return labels using Shippo? Yes! You can create a return shipping label from your order details page and send it to the buyer.

Big Ticket Items

Is there a way to avoid credit card fees when buying or selling big-ticket items? Yes. Buyers and Sellers can opt to use ACH payments. Sellers need to have this option setup in their Stripe account.

What is an ACH payment, and how does it work for classified listing sales?
ACH (Automated Clearing House) payments let you transfer money directly from one bank account to another. It's a safe and low-cost way to pay for items listed in classified ads. Here’s how it typically works:

  1. The buyer and seller agree on a price.
  2. The buyer sends payment directly from their bank account using ACH.
  3. The money is transferred through the banking system and usually arrives in the seller’s account within 1–3 business days.
  4. Once the seller confirms the payment, they deliver the item.

Why use ACH?

  • It’s secure — funds move directly between banks.
  • It’s affordable — no credit card fees.
  • No need for cash or checks.

Things to keep in mind:

  • ACH transfers can take 1–3 business days.
  • Always verify who you're dealing with to avoid scams.

Does RaceTeams.com offer a Warranty or Guarantee for items I purchase? No, not directly. Since we do not own the item and only facilitate the marketplace, we cannot offer Warranties or Guarantees. We do offer and encourage Buyers and Sellers to use third-party services offering warranty and guarantee services, especially for items over $500.

How to Buy and Sell Big Ticket Items on RaceTeams.com? Selling and buying high-value items on RaceTeams.com requires extra precautions to ensure security, smooth transactions, and buyer/seller protection. Here’s a guide on best practices, alternative payment options, and tips for a successful transaction.

For Sellers:

  1. Ensure Accurate Listings
    • Provide detailed descriptions, high-quality images, and proof of authenticity (if applicable).
    • Clearly mention the refund, shipping, and return policies.
  2. Use Escrow or Delayed Payments (If Available)
    • Stripe can hold funds until the transaction is completed (if delayed payouts are enabled).
    • This ensures the buyer gets the item before the seller receives payment, preventing fraud.
  3. Confirm Buyer Details
    • Verify the buyer’s profile and ask for any necessary identification or confirmation before proceeding.
  4. Secure Shipping & Tracking
    • Use a reputable shipping provider that offers insurance and tracking for expensive items.
    • Require a signature upon delivery to confirm receipt.
  5. Wait for Payment Clearance
    • Do not ship or deliver the item until Stripe confirms that the payment has cleared.

For Buyers:

  1. Review the Seller’s Profile & Listing
    • Check for verified sellers, previous transactions, and positive reviews.
    • Contact the seller to ask any questions before making a purchase.
  2. Use Secure Payment Methods
    • Prefer Stripe Connect payments for protection and dispute resolution.
    • Avoid off-platform payments like direct bank transfers to unknown sellers.
  3. Document the Transaction
    • Save receipts, messages, and any agreements made with the seller.
    • If meeting in person, consider bringing a bill of sale or proof of purchase.
  4. Inspect the Item Upon Arrival
    • If possible, unbox the item on video to document its condition upon receipt.
    • Report any issues immediately within the marketplace’s inspection period.

What are some Alternative Payment Options for Big Ticket Items?

  1. Stripe Escrow (via Third-Party Integration)
    • Use an escrow service where funds are held until both parties confirm satisfaction.
    • Services like Escrow.com can be integrated with Stripe.
  2. Bank Wire Transfers (For Trusted Buyers/Sellers Only)
    • Used for very high-value items but requires mutual trust.
    • Not recommended for first-time transactions.
  3. Buy Now, Pay Later (BNPL) Options
    • Services like Affirm, Klarna, or Afterpay may be integrated with Stripe to allow installment payments.

What are some “Tips to Guarantee a Successful Transaction”?

For Sellers:

  • Verify buyer identity before proceeding.
  • Use trusted payment methods (avoid cash or direct bank transfers).
  • Offer insurance and tracking for physical goods.
  • Keep all communication on the platform to maintain records.
  • Set clear policies for returns, refunds, and disputes.

For Buyers:

  • Only purchase from verified and reputable sellers.
  • Avoid off-platform payments that don’t offer protection.
  • Always inspect the item before finalizing the transaction.
  • If meeting in person, choose a public, secure location.
  • Use video or photos to document the product’s condition.

Reviews

Who Can Leave a Review? Buyers can leave a review after successfully purchasing an item or service. Sellers can also review buyers if the platform allows reciprocal feedback.

When Can a Review Be Submitted? Reviews become available after a transaction is completed—this typically means:

  • The item/service has been delivered.
  • The inspection period (if applicable) has ended.
  • Payment has been released via Stripe Connect.
  • The buyer/seller has 7 days

How to Leave a Review?

  1. Log into your Marketplace Dashboard.
  2. Navigate to Orders or Transaction History.
  3. Find the completed transaction and click Leave a Review.
  4. Rate the transaction (e.g., 1-5 stars).
  5. Write an optional comment about your experience.
  6. Submit the review (it will be visible on the seller’s/buyer’s profile).

Where Are Reviews Displayed? Reviews appear on seller profiles, buyer profiles, and sometimes product pages. A user’s average rating (e.g., 4.8/5) may be displayed publicly.

Can Reviews Be Edited or Removed? Once a review is submitted, it cannot be changed (or can only be edited within a limited time).

  • Sellers/buyers cannot delete reviews, but they can respond publicly.
  • Marketplace admins can moderate and remove reviews that violate policies (e.g., offensive language, false claims).

How Reviews Impact Transactions? Positive reviews improve credibility and increase sales. Negative reviews may affect a seller’s ranking or lead to marketplace intervention.

Billing

Stripe Processing

How do I send and receive payments? Payments are processed through Stripe. You’ll need to connect your bank account or Stripe account to send or receive payments.

Is my payment information secure? Yes. We use Stripe, a highly secure payment processor, ensuring your financial information remains encrypted and protected.

What is Stripe Connect, and why do I need it? Stripe Connect is a secure payment processing system that allows sellers and service providers to receive payments directly from buyers on the marketplace. Setting up a Stripe Connect account ensures secure transactions and faster payouts.

Do I need a Stripe Connect account to sell on the marketplace? Yes, all sellers, service providers, and rental hosts must have a Stripe Connect account linked to the marketplace to process payments and receive payouts.

Is there a fee to set up a Stripe Connect account? No, setting up a Stripe Connect account is free. However, standard Stripe transaction fees apply when processing payments.

How do I create a Stripe Connect account for the marketplace? Follow these steps:

  1. Go to your marketplace account settings.
  2. Click on "Connect to Stripe" or "Set Up Payouts".
  3. You will be redirected to Stripe’s secure onboarding page.
  4. Enter your email, business details, and bank account information.
  5. Verify your identity by providing the required documents.
  6. Submit your details and return to the marketplace.

What information do I need to set up my Stripe Connect account? Stripe requires: Full Name or Business Name Valid Email Address Bank Account or Debit Card for Payouts Tax Information (SSN for individuals, EIN for businesses in the U.S.) Government-issued ID (Passport or Driver’s License)

How long does it take to get approved by Stripe? Most accounts are approved instantly. However, if additional verification is needed, it can take 1-2 business days.

How do I link my existing Stripe account to the marketplace? If you already have a Stripe account:

  1. Click “Connect to Stripe” in your marketplace settings.
  2. Select “Sign in” instead of creating a new account.
  3. Authorize the connection to the marketplace.

Payments & Payouts

How do I receive payments? Once your Stripe Connect account is verified, payments from buyers will be automatically processed and deposited into your connected bank account.

How often do I get paid? Stripe’s standard payout schedule is every 2–7 business days, depending on your country and Stripe settings. You can customize payout frequency within your Stripe account.

What are the fees for transactions? Stripe charges a standard payment processing fee (usually 2.9% + $0.30 per transaction) and the marketplace may also have additional commission fees.

Can I change my payout account later? Yes! You can update your bank details or payout preferences at any time in your Stripe dashboard.

Account Verification & Troubleshooting

Why is my Stripe account under review? Stripe may request additional verification if:

  • [ ] Your information is incomplete or incorrect.
  • [ ] A large transaction triggers a security check
  • [ ] The system detects unusual activity.

Simply follow the instructions in your Stripe dashboard to resolve the issue.

My Stripe account setup failed. What should I do?

  1. Check your email for verification requests from Stripe.
  2. Ensure your provided details match your government-issued ID.
  3. Verify that your bank account details are correct.
  4. If the issue persists, contact Stripe support or the marketplace support team.

Can I sell on the marketplace without a Stripe Connect account? No, all payments are processed through Stripe Connect for security and compliance reasons. You must set up and verify your Stripe account before selling or receiving payments.

How do I access my Stripe dashboard? Log in to Stripe.com using the email and password associated with your account.

Who do I contact if I have issues with my Stripe Connect setup? For marketplace-related issues, contact us. For Stripe-specific issues, visit Stripe Support or log into your Stripe account.

What happens if I no longer want to sell on the marketplace? You can disconnect your Stripe account from the marketplace at any time in your account settings. Your Stripe account will still exist, but it will no longer be linked to marketplace transactions.

Subscriptions

How do I delete my account? Go to Account Settings, scroll down, and select "Delete My Account". Note: This action is permanent and cannot be undone. We know how annoying surveys can be when you leave, but we do welcome your feedback so that we can improve.

How to Upgrade or Downgrade Your Membership Subscription

Step 1: Log into Your Account

  • Go to your Marketplace Dashboard and sign in.
  • Navigate to the Subscription or Billing section.
    Step 2: Choose a New Plan
  • Review the available membership plans.
  • Select Upgrade to a higher-tier plan or Downgrade to a lower-tier plan.
    Step 3: Confirm Payment Details
  • If upgrading, any additional charges will be calculated and prorated.
  • If downgrading, changes will take effect at the next billing cycle unless immediate changes are allowed.
    Step 4: Approve Changes
  • Click Confirm Subscription Change to process your request.
  • Stripe will handle the payment adjustment automatically.

Payment & Billing Adjustments

  • Upgrades: You may be charged a prorated amount based on the time left in your current billing cycle.
  • Downgrades: The new plan takes effect in the next billing cycle unless otherwise stated.
  • Cancellations: If you wish to cancel, you may lose access to certain features immediately or at the end of your billing period.

Where to View & Manage Subscription

  • Access your Account Details in your dashboard.

Refunds

What is your General Refund Policy? RaceTeams.com is a platform connecting buyers and sellers. Refunds are subject to the seller’s policies, but we provide a structured process for dispute resolution.

  • Buyers should first request refunds directly from the seller.
  • If a seller does not respond or a resolution cannot be reached, RaceTeams.com may assist in dispute mediation.
  • Payments and refunds are processed securely via Stripe Connect.

What should qualify for a refund? A buyer may be eligible for a refund under the following circumstances:

  • The item/service was not delivered as described.
  • The product/service is significantly different from its listing.
  • The order was canceled before fulfillment.
  • The transaction was fraudulent or unauthorized.

How to Request a Refund

For Buyers:

  1. Contact the Seller
    • Use the marketplace messaging system to request a refund.
    • Explain the issue and provide any necessary proof (e.g., screenshots, photos).
  2. Escalate to Marketplace Support (if needed)
    • If the seller does not respond within 7 days, or refuses a valid refund request, you may escalate the issue to RaceTeams.com
    • Submit your refund request via the Dispute Resolution Form in your account.

Marketplace Review & Stripe Dispute Handling

  • If necessary, RaceTeams.com will mediate the dispute.
    • If the dispute escalates to Stripe, their policies on chargebacks and refunds will apply.

Refund Processing & Timing

  • Approved refunds are processed via Stripe Connect and may take 5-10 business days to reflect in the buyer’s original payment method.
  • Sellers may have transaction fees deducted if they are responsible for the refund.
  • Refunds will be issued only to the original payment method—no cash or alternative payouts.

Seller Responsibilities

  • Sellers must clearly state their refund policy in their listings.
  • If a seller refuses to issue a valid refund, they may face penalties, including account suspension.
  • Refunds must be processed through Stripe Connect—off-platform refunds are not allowed.

Chargebacks & Stripe Disputes

  • If a buyer disputes a charge through their bank, Stripe will handle the dispute process.
  • Sellers may be required to provide evidence to contest the chargeback.
  • If the dispute is decided in favor of the buyer, the seller may lose the funds permanently.

Contact & Support

For refund-related inquiries, use our contact us page immediately.

By using RaceTeams.com you agree to this Refund Policy. We reserve the right to update this policy as needed.

Standard Inspection Period

  • Buyers typically have 3 days after delivery to inspect the item and request a refund if necessary.
  • If no dispute is raised within this period, the payment is automatically released to the seller.

How the Inspection Period Works

  1. Order Confirmation: When a buyer purchases an item, payment is held in Stripe Connect’s escrow (if using delayed payments).
  2. Item Delivery: The seller ships or delivers the item to the buyer.
  3. Inspection Period Begins: Once the item is marked as "delivered," the buyer has 3 days to inspect it and report any issues.
  4. If No Issues Are Reported: The payment is released to the seller after the inspection period ends.
  5. If Issues Are Reported: The buyer can request a refund or open a dispute. The payment remains on hold until the issue is resolved.

Exceptions & Customization

  • Digital goods and services may have different policies (e.g., immediate release of funds).
  • If Stripe’s instant payouts are enabled, funds may be released immediately, limiting refund options to seller discretion.

Cancellations

Can I cancel my order? Cancellation policies vary by seller. Some may allow cancellations before shipping, while others may have stricter policies. Check the seller’s terms before purchasing.

Disputes

What if the item I receive is not as described? If you encounter an issue with your purchase, contact the seller first. If a resolution isn’t reached, you can report the issue to our support team for assistance.

What happens if there’s a dispute? If a transaction issue arises, contact the other party first. If unresolved, send us a detailed email to support@raceteams.com, and we will assist in mediating the issue.

Does RaceTeams.com have a dispute resolution policy? Yes visit the footer of any page on our website.

Fee Overview

What types of fees does RaceTeams.com charge? At RaceTeams.com, we aim to keep our fees simple, transparent, and fair—so you can focus on racing, buying, and selling with confidence. Here's how it works:

1. Subscription Fees (For Sellers Only) - If you plan to list items for sale in the marketplace, you’ll need a membership subscription. Each plan includes a set number of listings. If you exceed your listing limit, additional listing fees may apply depending on your plan.

2. Sales Fees - When a transaction occurs, RaceTeams.com collects a small fee from both the buyer and seller to cover administrative and payment processing costs. Seller Fee: 4% is deducted from the final sale price. Buyer Fee: 4% is added to the buyer’s total at checkout. These fees help us maintain the platform, support secure transactions, and continuously improve your experience on RaceTeams.com.

Other

Ambassador Program

How can I earn a free subscription? We offer a limited number of free subscriptions to qualified teams and drivers who want to help us grow the motorsports community by becoming RaceTeams.com Ambassadors.

  • As an ambassador, you get all the benefits of a paid seller account—free listings, full access to sell, promote, and connect—in exchange for helping us spread the word.
  • To qualify for a free subscription, ambassadors are expected to:
  • Actively use and promote your RaceTeams.com listings on your social media accounts (Instagram, Facebook, TikTok, YouTube, etc.)
  • Send us a short video introducing yourself, your team, and endorsing RaceTeams.com
  • Apply the RaceTeams.com decal on your race car for the current race season
  • Be an active member of the racing community, attending events, building your network, and representing the brand professionally

Who can apply to be a RaceTeams.com Ambassador?

  • Drivers and race teams at all levels (local, regional, national, pro)
  • Service providers
  • Motorsports influencers and content creators
  • Those that can offer Value in Kind Service to RaceTeams.com

How do I apply for the ambassador program?

  • Contact us at support@RaceTeams.com
  • Include links to your social media, a brief bio, and info about your racing program
  • If selected, we’ll reach out with next steps, send you your decal, and upgrade your account

How long does the free subscription last? Ambassador subscriptions typically last for the duration of the race season (12 months), with the option to renew if you remain active and meet program expectations.

Can I still become an ambassador if I already have a paid account? Yes! If you're selected as an ambassador, we'll credit your current subscription or extend your next renewal date.

Get Featured

How do I become a featured member or get a featured listing on RaceTeams.com? Being featured on RaceTeams.com gives you premium visibility across the site, homepage, and social media channels—perfect for sellers, teams, services, and sponsors who want to stand out. If you have a story, we would love to share it. To be considered:

  • Maintain an active paid subscription
  • Have a complete and professional profile (bio, logo, images, links)
  • Regularly engage with the platform (listings, purchases, posts)

We spotlight racers, teams, builders, sponsors, and service providers who are active in the community and have a unique story or offering to share.

Featured members or listings may be highlighted on our homepage, social channels, and newsletter. to showcase their racing story, offerings, or marketplace success.

Submit your interest via our Featured Member Request Form or email us at support@raceteams.com

Want even more exposure? Ask about homepage banners, category sponsorships, and social media features.

Future Features

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